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Quality Assurance

We chose to become accredited with respected institutions to assure both customers and job seekers of our standards and values. Together they form a public statement of intent. To ensure this intent translates into action we invite independent auditors (both SGS and BSI) to inspect our working practices on a regular basis.

Recruitment and Employment Confederation Member

REC

Since its inception Agency-Services.com has been a corporate member of the Recruitment and Employment Confederation (REC) and fully supports the REC’s efforts to raise standards within the Recruitment Industry. Agency-Services.com subscribes to the REC Good Recruitment Practice code of conduct.

REC Audited

REC Audited

Agency-Services.com is one of the first Employment Businesses in the U.K. to apply for and obtain the REC Audited award; welcomed by the DTI and described as the most thorough regulatory audit of its kind, REC Audited proves we work to the highest ethical and legal standards.

ISO 9001:2000 Registerd

BSI Registered

The Agency-Services.com QMS relies on the eight quality management principles contained in ISO 9001:2000 to provide and enable a continual improvement of our business and our overall efficiency and to make us capable of responding to customer needs and expectations. These eight principles are:

  1. Customer focused
  2. Leadership
  3. Involvement of people
  4. Process approach
  5. System approach to management
  6. Continual improvement
  7. Factual approach to decision making
  8. Mutually beneficial supplier relationships

We are committed to a culture and approach of getting things right first time and continual improvement.

BS 7858 Vetting

Agency-Services.com has trained and certified vetting personnel, giving us the ability to offer when required BS7858 vetting; this is the British Standard designed for the security screening of people to be employed in an environment where the security and safety of people, goods or property is a requirement of the employing organisation and/or where such security screening is in the public interest.